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How to Setup a Grandstream VoIP SIP Phone with Circuit ID


This article demonstrates step-by-step instructions for Setting up a Grandstream VoIP SIP Phone with Circuit ID.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:



Login to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Management Portal Login Form

Create New Client

Navigate to Phone > Clients as shown in Exhibit 2a. Next, click the create icon on the upper right-hand side of the page as shown in Exhibit 2b. On the Clients page, complete the required fields under the Info tab as shown in Exhibit 2c. Click save once you are done. For your convenience, a description of each field is given below.


Give your phone a descriptive name. Example: Winston’s Polycom
Select the type of client from the drop down menu.
MAC address of your phone can be found on the back or bottom of the phone itself.
Select the User from the drop down list who this phone is being added for.
Auto Provision Type
Select your phone brand.
Navigate to User Devices
Create New User Device
New User Device Info

Change Provisioning URL

Login to your Grandstream Web interface as shown in Exhibit 3a. The login URL is simply http:// plus your phone’s IP (e.g.
The default username is admin and the default password is admin.

Once you have successfully logged in, browse to the Upgrade page by clicking Maintenance on the top menu, then Upgrade on the left-hand sub-menu.

Next, change the Config Upgrade Via to HTTPS and Config Server Path to api.circuitid.com/userdevices/includes/boot as shown in Exhibit 3a.

Lastly, save your changes by clicking the Save button at the bottom of the page. Next, reboot your phone by clicking the Reboot button at the top of the page. Upon reboot your phone will automatically register whereby you can make and receive phone calls. Stick a fork in it as you’re done!

Grandstream Boot Configuration Page
Grandstream Boot Configuration Page


Congratulations! You have now completed the "How-To Setup a Grandstream VoIP SIP Phone with Circuit ID" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.

Updated on April 6, 2019

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