1. Home
  2. Phone
  3. Inbound Rules
  4. How to Route Calls to a Conference

How to Route Calls to a Conference

[su_howto_introduction text=”Route Calls to a Conference”] [su_howto_steps]
1234
[su_management_portal_login]
[su_inbound_rules]
[su_tab_title text=”Inbound Routing Rule”] Now, under the Info section enter a descriptive name for your routing rule [su_exhibit text=”3a”]. Next,Under the Advanced section you can override the outbound caller ID for all incoming calls using this routing rule [su_exhibit text=”3b”]. Click the save icon on the top right-hand side of the page [su_exhibit text=”3c”].

Note: For the next step, you will need to have a conference room already created. You can view the steps for creating a new conference room in more detail in the following article: How to Create a Conference Room

New
Inbound Routing Rule Info
Routing Rule Settings
Inbound Routing Rule Advance
Routing Rule Settings
Save Inbound Routing Rule
[su_tab_title text=”Transfer to a Conference”] Almost done! Now, it’s time to edit your routing rule. Click the icon under Actions next to your routing rule [su_exhibit text=”4a”]. Next, click the create icon at the top right-hand side of the page [su_exhibit text=”4b”]. Once you have specified all your regulations, click Save to commit your changes [su_exhibit text=”4c”].

For you convenience, a description of each field is provided below.

Priority
This is the way you will order your regulations for this routing rule. If the priority for this regulation is set to 1, then it will be the first regulation that will be executed for this rule.
Name
A descriptive name for your routing rule regulation.
Action
Select Transfer to Conference.
Conference
Choose the Conference Room you would like to send calls to.
Schedule
Choose a schedule from the drop down menu.
Timeout
The amount of time in seconds that we should try to connect the call before moving on to the next regulation in the routing rule.
New
Edit Icon
Routing Rule Settings
Edit Routing Rule
Routing Rule Settings
Edit Routing Rule
[su_howto_conclusion text=”Route Calls to a Conference”]
print
Updated on April 18, 2018

Was this article helpful?

Related Articles