How to Retrieve Polycom Phone Logs

[su_howto_introduction text=”How to Retrieve Polycom Phone Logs”] [su_howto_steps]

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Access Your Phone’s Web Interface

Enter your phones’s IP address in your web browser. Then, enter your phone admin credentials [su_exhibit text=”1″]. By default the username will be Admin and the password will 456.

Exhibit 1

Download Logs

From the menu bar, go to Diagnostics > View and Download Logs [su_exhibit text=”2a”] and click Export [su_exhibit text=”2b”]

Exhibit 2

Export Logs

Now, click Export [su_exhibit text=”3″]. You can then download and save the logs to your computer.

Exhibit 3

[su_howto_conclusion text=”How to Retrieve Polycom Phone Logs”]

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Updated on February 23, 2018

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Access Your Phone’s Web Interface

Download Logs

Export Logs

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