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This article demonstrates step-by-step instructions for How to Retrieve Polycom Phone Logs.Step-by-Step Instructions
The below table will detail the steps required to accomplish your goals:123
Access Your Phone’s Web Interface
Enter your phones’s IP address in your web browser. Then, enter your phone admin credentials as shown in Exhibit 1. By default the username will be Admin and the password will 456.
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Download Logs
From the menu bar, go to Diagnostics > View and Download Logs as shown in Exhibit 2a and click Export as shown in Exhibit 2b
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