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How Do I View My Phone Provisioning Logs?


This article demonstrates step-by-step instructions for How to View My Phone Provisioning Logs.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:



Login to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Management Portal Login Form

Now, navigate to Phone >Clients as shown in Exhibit 2a. Click on your desired device as shown in Exhibit 2b. Next, click on Logs tab on top right side of the page to view your phone provisioning logs as shown in Exhibit 2c.

Navigate to Clients
Select Device
View Provisioning Logs

View Provisioning Logs

Below you will find a table containing detailed information about Provisioning Logs:

Title Description
Date Shows the date and time that the log was processed.
IP Shows the IP address of the phone.
Action There will be 3 different possible entries:
Phone: Logs from phone calls.
Directors: Organization with all your users.
Logs: phone uploads its own logs to the server


Congratulations! You have now completed the "How-To View My Phone Provisioning Logs" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.

Updated on February 2, 2018

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