How to enable UM in O365

About

This article demonstrates step-by-step instructions for Enabling UM in O365.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:

Go to the Exchange Admin Center

Now, go to Admin located on the upper right-hand side of the page, and click on Exchange from the drop down menu as shown in Exhibit 2a. On the Exchange Admin Center, click on recipients, and under mailboxes, choose a user, then on the third column, look for Unified Messaging and click on enable as shown in Exhibit 2b.

Exhibit 2a

Navigate to Conference Attendant — Navigate to the Exchange Admin Center

Exhibit 2b

Conclusion

Congratulations! You have now completed the "How-To Enable UM in O365" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.