AboutThis article demonstrates step-by-step instructions for Setup Microsoft Teams Direct Routing With Circuit ID SBC.
Step-by-Step InstructionsThe below table will detail the steps required to accomplish your goals:
LoginLogin to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Purchase Circuit ID SBC Licenses for Microsoft Teams Direct Routing
You will need to purchase a Circuit ID SBC License for each user in your organization you would like to enable for Microsoft Teams Direct Routing. Purchase the necessary licenses by navigating to the Store as shown in Exhibit 2a. Next, locate the Microsoft Teams Direct Routing license and select the Term and Quantity as shown in Exhibit 2b.
Notes: Microsoft requires that users have a Microsoft Phone System + E3 license, or a Microsoft E5 license to enable Microsoft Teams Direct Routing. This is in addition to a Circuit ID SBC License.
Link your Office 365/Azure Active Directory Organization
Complete the steps in article How to Link an Office 365 / Azure Active Directory Organization to link your organization.
Grant Access Rights
Once you have linked your Office 365/Azure Active Directory Organization successfully, you will then need to Grant Circuit ID access rights to automatically provision your Circuit ID SBC for Microsoft Teams.
To do so, complete the steps in article How to Grant Circuit ID Access Rights to your Office 365 / Azure Active Directory Organization as shown in Exhibit 4.
Provision your Circutit ID SBC for Microsoft Teams
Now, provision your Circuit ID SBC for Microsoft Teams Direct Routing by navigating to Office 365 and clicking the provisioning button under Microsoft Teams Direct Routing as shown in Exhibit 5.
When provisioning has completed, your Microsoft Teams Direct Routing Status will change to “Enabled,” and you will receive an email with the status update. Click the Office 365 menu link again to refresh your provisioning status.
Notes: Circuit ID SBC for Microsoft Teams Direct Routing provisioning can take from 1 to 20 minutes to complete.
Assign License and Phone Number to Office 365 User
To enable users, click on Organization > Users and select the desired user you would like to enable for Microsoft Teams Direct Routing as shown in Exhibit 6a. On the users page click the License tab at the top of the page.
Now, go to the Info section of the users page and assign a phone number and extension as shown in Exhibit 6c. Click save once you are done.
Note: Changes applied to Office 365 users may take a few minutes to propagate.