AboutThis article demonstrates step-by-step instructions for How to Enable Comprehend on A Call.
Step-by-Step InstructionsThe below table will detail the steps required to accomplish your goals:
LoginLogin to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Navigate to RecordingsFrom the Dashboard click the Settings icon and select General as shown in Exhibit 2
Enable Call Recording Notifications
Note: Transcribe must be enabled before you can send notifications.
On the General Settings page click Recordings tab at the top of the page. Now, enable/disable Record Calls and choose the type of calls to record under Record Call Types. Next, enable/disable Comprehend and click save to commit your changes as shown in Exhibit 3a. The contact you have listed on your account will receive an email with the call recording attached as shown in Exhibit 3b. For you convenience, a description of each field is provided below.