AboutThis article demonstrates step-by-step instructions for How to Enable Call Recording.
Step-by-Step InstructionsThe below table will detail the steps required to accomplish your goals:
LoginLogin to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Purchase Call Recording License
From the Dashboard, click on Store or the Cart Icon as shown in Exhibit 2a to view the products and services page. Then, choose Call Recording and select the Term and Quantity from the drop down list as shown in Exhibit 2b, and click Next on the bottom right side of the page as shown in Exhibit 2c.
Review and Complete the Purchase
Next, review the product you are purchasing, and click on the Next button as shown in Exhibit 3a.
To complete the purchase, you need to choose your Payment Type from the list of options, and click on Finish on the bottom right side of the page as shown in Exhibit 3b.
Enable Call Recording
From the Dashboard, click on the Profile icon located on the upper left hand side of the page, and click General as shown in Exhibit 4a.
On the General Settings page, go to the Recording tab, and enable/disable the Record Calls. You can also choose the type of calls to record under Record Call Types. Click Save to commit your changes as shown in Exhibit 4b. The contact you have listed on your account will receive an email with the call recording attached as shown in Exhibit 4c.
For you convenience, a description of each field is provided below.