1. Home
  2. Phone
  3. How to Enable e911 on a Number

How to Enable e911 on a Number


This article demonstrates step-by-step instructions for How to Enable e911 on a number.

Product Features

Worry-Free Emergency Services
E911 sends emergency information such as your location and phone number automatically to emergency service personnel when you dial 911 from a Circuit ID connected device.
Standard Feature for All Hosted Enterprise Voice Plans
Great news! E911 comes with your hosted enterprise voice plan at no additional cost.[/accordion_block]
E911 Add-on Option
You can also add e911 to any local phone number for only 99/month cents.
On or Offnet
Have the option to add any number from a network of your choice! Either go on or offnet with your e-911 number.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:



Login to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Management Portal Login Form

Create An Office

Now, navigate to Phone > Numbers, on the numbers page click the desired phone number as shown in Exhibit 2.

Note: For the next step you will need to have an office location created.For more information on creating an office location you can visit the follow article: How to Create a New Office Location

Phone directory tab
Navigate to Numbers

Enable e911

Almost done! Let’s finish up.

Now, click Features and from the e911 Address section select your office from the drop down menu. Once you are done click the save icon as shown in Exhibit 3.

 Change Date
Enable e911


Congratulations! You have now completed the "How-To How to Enable e911 on a number" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.

Updated on July 30, 2018

Was this article helpful?

Related Articles