AboutThis article demonstrates step-by-step instructions for How to Transfer Calls from Auto attendant to Voicemail.
Step-by-Step InstructionsThe below table will detail the steps required to accomplish your goals:
LoginLogin to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Configure Auto Attendant to Route to Voicemail
Ensure that you have already created an auto attendant. If not, go through the steps outlined in How to Create a New Auto Attendant.
Now, let’s go back to the auto attendant that you just created and click on Menu icon under Actions as shown in Exhibit 2a. Then, click on the New icon on the upper right portion of Auto Attendant Options page as shown in Exhibit 2b. To transfer a call to Voicemail, ensure you select that under Action, and click Save to commit your changes as shown in Exhibit 2c.For your convenience, a description of each field is given below: