AboutThis article demonstrates step-by-step instructions for How to setup a Voicemail Account.
Step-by-Step InstructionsThe below table will detail the steps required to accomplish your goals:
LoginLogin to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Purchase Voicemail License
To get started, go to Billing and click Orders as shown in Exhibit 2a. Next, click new to view the products and services page as shown in Exhibit 2b.
Then, choose Voicemail and select the Term and Quantity from the drop down list as shown in Exhibit 2c, and click Next on the bottom right side of the page as shown in Exhibit 2d.
Review and Complete the Purchase
Next, review the product you are purchasing, and click on the Next button as shown in Exhibit 3a. Remember, you will need one voicemail license per user.
To complete the purchase, you need to choose your Payment Type from the list of options, and click on Checkout on the bottom right side of the page as shown in Exhibit 3b.
Enable Voicemail on a User
Now, navigate to Organization > Users as shown in Exhibit 4a. Next, select a User as shown in Exhibit 4b. Then, go to the Licenses tab, and search for Voicemail . Click the slider to enable it. Lastly, click on the Save button to complete the process as shown in Exhibit 4c.
You’re done! Voicemail is now enabled on your first user.
How to Setup Your Greeting
Almost done! To record your name or Voicemail greeting, follow the below steps:
- Call your Voicemail box phone number and press the “0” key during the Voicemail greeting.
- You should be prompted to enter in your Voicemail PIN. Key in your Voicemail password followed by the “#” key to continue.
- At the main menu, press “5” to access your mailbox options.
- Record your greeting by pressing “1”. You can also optionally record your name by pressing “3” or choose your greeting by pressing “2”.
Now that you have recorded your greeting, go back to the specific user’s page by navigating back to Organization > users and selecting the user again.
Click on the Voicemail tab and setup your voicemail by entering the required information. Once you are finish click save to commit your changes as shown in Exhibit 5.
For you convenience, a description of each field is provided below.
And you are done! You may test it by calling your voicemail number.