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How to Remove a User and Retain the DID

[su_howto_introduction text=”How to Remove a User”] [su_howto_steps]
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Remove User

Navigate to the Organization > users > [su_exhibit text=”2a”]. Click on the slider under Actions of the user you would like to delete. Then click on the Trash Bin icon on the upper right hand corner of the Users page as shown in Exhibit 2b.

Once you click on the Trash Bin icon, a message will prompt you if you would like to retain the phone number. Click OK [su_exhibit text=”2c”] if you would like to retain the user’s phone number. If you clicked OK, the user will be removed and the phone number will be retained. Otherwise, click Cancel.

Phone directory tab
Navigate to Organization
Remove User
Remove User
Remove User-2
Remove User-2
[su_howto_conclusion text=”How to Remove a User”]
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Updated on November 15, 2018

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