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How to Attach Files to a Ticket

[su_howto_introduction text=”Attaching Files to a Ticket”] [su_howto_steps]
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From the dashboard click on the Support tab in the upper right hand-side of the page, next click on Tickets [su_exhibit text=”2a”] and click the subject of the ticket where you want to add the attachment [su_exhibit text=”2b”].

Navigate to Domains
Support Tab
Navigate to Tickets
Click the Ticket

Add Attachment

Now, click the comments icon to open the attachment window [su_exhibit text=”3a”] and click the create icon on the top right-hand side of the page [su_exhibit text=”3b”]. Then, click the Attachments tab [su_exhibit text=”3c”], and drop or click the file you want to upload. Click the save icon on the top right-hand side of the page once you are done [su_exhibit text=”3d”].

Navigate to Tickets
Click the Comments Icon
Attach File
Click Create
Attach File
Attach Files to the Ticket
Save Attachment
[su_howto_conclusion text=”Attach Files to a Ticket”]
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Updated on November 19, 2018

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