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How to Add a New Server


This article demonstrates step-by-step instructions for Adding a New Server.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:



Login to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Management Portal Login Form
Now, navigate to Phone >Servers as shown in Exhibit 2a. Next click the create icon on the top right-hand side of the page as shown in Exhibit 2b.
Phone directory tab
Navigate to Phone
 Fill out Details
Create New Servers

Server Information

Provide the server information for the Info section. Click the save icon on the top right-hand side of the page once you are done as shown in Exhibit 3. For your convenience, a description of each field is given below:


A descriptive name to identify your device.
Select the type of your Device from the drop down box.
Hostname or IP address of your device.
The port will be set to 5060 by default.
License Type
Choose from the following options:

License: An Inbound PSTN Pool license allows you to receive unlimited inbound PSTN calls that can be used across multiple devices. The number of inbound simultaneous calls are based on the quantity you purchase. You can buy Inbound PSTN Pool in our online store. Outbound calls are not included with an Inbound PSTN Pool license and you simply pay-as-you-go for every outbound call.

Pay-As-You-Go: With pay-as-you-go, there are no commitments and you simple pay for every call made or received from your device.

Notes: You will need to add credit to your account to make or receive calls. If you have assigned an Inbound PSTN Pool license to your device, then you do not have to add call credit to receive calls if the telephone number is not a toll free number.
Device information
Server information


Congratulations! You have now completed the "How-To How to Add a New Server" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.

Updated on July 9, 2018

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