About
This article demonstrates step-by-step instructions for Use the Call Queues Page.Step-by-Step Instructions
The below table will detail the steps required to accomplish your goals:Table of Contents
| Step 1 | How to Access the Queues List |
| Step 2 | How to Add a New Queues |
| Step 3 | How to Delete a Queues |
| Step 4 | How to Delete Multiple Queues |
| Step 5 | How to Refresh a List |
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How to Access List
To access the Queues list, navigate to Phone > Queues as shown in Exhibit 1.
How to Add a New Call Queue
To add a new Call Queue click the icon at the top of the page as shown in Exhibit 2.You can then view the steps for creating a new call queue in more detail in the following article: How to Add a Call Queue
How to Delete A Call Queue
To delete a call queue click the switch icon located under Actions next to the call queue you want to delete as shown in Exhibit 3. Next, click the trashcan icon that will appear to delete the call queue.
How to Delete Multiple Call Queues
You can select all call queues by clicking on the circle icon at the top of the page as shown in Exhibit 4a. Next, click the trashcan icon as shown in Exhibit 4b.
How to Refresh a List
To refresh the page click on the Refresh icon at the top of the page as shown in Exhibit 5.
