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How to View Your Call Detail Records (CDRs)

[su_howto_introduction text=”View Your CDR”] [su_howto_steps]
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View CDR on the Users Page

Navigate to the Users page and click the gear icon next to the desired user [su_exhibit text=”2a”]. Next, on the settings page click on Call Logs [su_exhibit text=”2b”]. That’s it, you’re done! You can now view your CDR page [su_exhibit text=”2c”].

The following table will give you a description of the information available in the CDR.

Name Description
ID Shows the ID number of the call.
Date and Time Shows the date and time of the call.
From Shows the number the call was made from.
To Shows the number the call was made to.
Duration Shows the duration of the call.
Phone directory tab
Navigate to Users
Phone directory tab
Click an Call Logs
Advanced Options
View CDR page

View CDR Through the Clients’ Page

From the main menu click on Phone then select Clients [su_exhibit text=”3a”]. On the Clients page, click the gear icon under actions of your chosen client [su_exhibit text=”3b”]. Lastly, you can view the CDR on the Call Logs page [su_exhibit text=”3c”].

Phone directory tab
Navigate to Clients
Phone directory tab
Click the Gear Icon then Call Logs
Advanced Options
View CDR page

View CDR through the Conf Rooms Page

From the main menu click on Phone then select Conf Rooms [su_exhibit text=”4a”]. On the Conf Rooms page, click the gear icon under actions of your chosen conference [su_exhibit text=”4b”]. Lastly, you can view the CDR on the Call Logs page [su_exhibit text=”4c”].

caption id=”attachment_4315″ align=”alignnone” width=”200″]Phone directory tab Navigate to Conference Rooms[/caption]
Phone directory tab
Click the Gear Icon then Call Logs
Advanced Options
View CDR page

View CDR Through the Servers Page

From the main menu click on Phone then select Servers [su_exhibit text=”5a”]. On the Servers page, click the gear icon under actions of your chosen server [su_exhibit text=”5b”]. Lastly, you can view the CDR on the Call Logs page [su_exhibit text=”5c”].

Phone directory tab
Navigate to Servers
Phone directory tab
Click the Gear Icon then Call Logs
Advanced Options
View CDR page
[su_howto_conclusion text=”View Your CDR “]
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Updated on November 15, 2018

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