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How to Stop Collection and Telemarketing calls


This article demonstrates step-by-step instructions for Handle Telemarketing Calls.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:


Ask them to Stop Calling

If you are getting unwanted calls, you can ask a telemarketer to place you on a No Call List and they may honor your request. If you are getting collection calls to a wrong number, advise the collector that they are calling a wrong number and to please stop calling.

Block the Number

You can block the phone number that keeps calling you in our online portal by creating a Number Block record. If you need assistance creating a number block record, please view the step-by-step tutorial for creating a new number block in more detail in the following article: How to Create a New Number Block.

Change Your Number

If calls are coming from several different locations and numbers, you may want to consider changing your phone number. You can view the steps for changing your phone number in more detail in the following article: How to Change Your Phone Number.

Report Them to the FCC

You can report them to the Federal Communication Commission using the below URL:



Congratulations! You have now completed the "How-To Handle Telemarketing Calls" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.

Updated on July 6, 2018

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