How to Setup Call Recording Storage

About

This article demonstrates step-by-step instructions for How-To Call Recording Storage.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:

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Login to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.

Exhibit 1

From the Dashboard click the Settings icon and select General as shown in Exhibit 2

Exhibit 2a

Settings Icon

Manage Call Recording Storage

Now, under General Settings click on the Retention tab. From the Call Recording drop down menu select the number of months you would like to store your call recordings and click on save as shown in Exhibit 3.

Exhibit 3

Conclusion

Congratulations! You have now completed the "How-To Setup Call Recording Storage" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.