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How to Manage Virtual Extensions


This article demonstrates step-by-step instructions for Use the Virtual Extensions Page.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:

Table of Contents

Step 1 How to Access the Virtual Extensions List
Step 2How to Add a New Virtual Extensions
Step 3How to Delete a Virtual Extensions
Step 4How to Delete Multiple Virtual Extensions
Step 5How to Refresh a List

How to Access List

To access the Virtual Extensions list, navigate to Phone > Virtual Extensions as shown in Exhibit 1.
Phone directory tab
Navigate to Phone

How to Add a New Virtual Extension

To add a new Virtual Extension click the icon at the top of the page as shown in Exhibit 2.

You can then view the steps for creating a new virtual extension in more detail in the following article: How to Create a Virtual Extension.

 Fill out Details
Create a Virtual Exension

How to Delete A Virtual Extension

To delete a Virtual Extension click the switch icon located under Actions next to the Virtual Extension you want to delete as shown in Exhibit 3. Next, click the trashcan icon that will appear to delete the Virtual Extension.
Navigate to Domains
Delete A Virtual Extension

How to Delete Multiple Virtual Extension

You can select all Virtual Extension by clicking on the circle icon at the top of the page as shown in Exhibit 4a. Next, click the trashcan icon as shown in Exhibit 4b.
Navigate to Domains
Select All
Navigate to Domains
Delete All

How to Refresh a List

To refresh the page click on the Refresh icon at the top of the page as shown in Exhibit 5.
Navigate to Domains
Refresh the Page


Congratulations! You have now completed the "How-To Use the Outbound Rules Page " article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.

Updated on November 15, 2018

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