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How to Create a New Announcement


This article demonstrates step-by-step instructions for Create a New Announcement.

Product Features

Audio Files
Load your own .mp3 recording for a custom playing announcement.
Text to Speech
Use Circuit IDs Text to speech service to play your recording. Simply type in what you would like it to say and select from 20 different unique voices.
Auto Attendant
Use your announcements to play a recorded message for callers who are calling into an IVR or call queue.
Use your announcement to play an mp3 file or text to speech to callers during specified hours.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:



Login to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Management Portal Login Form
Now, navigate to Phone >Announcements as shown in Exhibit 2a. Next click the create icon on the top right-hand side of the page as shown in Exhibit 2b.
Phone directory tab
Navigate to Phone
 Fill out Details
Create New Announcements

Create New a Announcement

You are almost done! Let’s finish up.

Now, complete the required fields under the Announcement Info tab, and click the save icon on the top right-hand side of the page as shown in Exhibit 3. For your convenience, a description of each field is given below.

Enter a descriptive name for the Announcement.
Select a license from the drop down menu.
Select between tts (text-to-speech) or uploading an mp3 file.
 Select Phone Numbers
Save New Announcement


Congratulations! You have now completed the "How-To Create a New Announcement" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.

Updated on February 2, 2018

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