How To Change My Call Routing Type

About

This article demonstrates step-by-step instructions for How to Change My Call Routing Type. Changing your call type dictates the quality and cost of calls made on our network. Least-coast call routing routes calls you make based on the lowest call rates available while quality call routing routes your calls based on the highest quality route.

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:

Login to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.

Exhibit 1

Change Call Routing Type

Now, navigate to Admin > Account Settings as shown in Exhibit 2a, and change the Routing Type as shown in Exhibit 2b, to your desired setting.

Notes: Least-cost call routing routes calls you make based on the lowest call rates available while quality call routing routes your calls based on the highest quality route.

Exhibit 2a

Exhibit 2b

Conclusion

Congratulations! You have now completed the "How-To Change My Call Routing Type" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.