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How to Export Call Detail Records (CDR)

About

This article demonstrates step-by-step instructions for How to Export Call Detail Records (CDR).

Step-by-Step Instructions

The below table will detail the steps required to accomplish your goals:

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Login

Login to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Management Portal Login Form

Export CDR through the Users Page

Navigate to the Users page and click the gear icon next to the desired user as shown in Exhibit 2a. Next, on the settings page click on Call Logs as shown in Exhibit 2b. Lastly, export the CDR by clicking on one of the Export icons as shown in Exhibit 2c

Phone directory tab
Navigate to Users
Phone directory tab
Click an Call Logs
Phone directory tab
Click an Export Icon

Export CDR through the Clients’ Page

From the Main Menu click on Phone then select Clients as shown in Exhibit 3a. On the Clients page, click the gear icon under actions of your chosen client as shown in Exhibit 3b. Lastly, export the CDR by clicking on one of the Export icons as shown in Exhibit 3c.

Phone directory tab
Navigate to Clients
Phone directory tab
Click the Gear Icon then Call Logs
Phone directory tab
Click an Export Icon

Export CDR through the Conf Rooms Page

From the Main Menu click on Phone then select Conf Rooms as shown in Exhibit 4a. On the Conf Rooms page, click the gear icon under actions of your chosen conference room as shown in Exhibit 4b. Lastly, export the CDR by clicking on one of the Export icons as shown in Exhibit 4c.

Phone directory tab
Navigate to Conference Rooms
Phone directory tab
Click the Gear Icon then Call Logs
Phone directory tab
Click an Export Icon

Export CDR through the Servers Page

From the Main Menu click on Phone then select Servers as shown in Exhibit 5a. On the Servers page, click the gear icon under actions of your chosen Server as shown in Exhibit 5b. Lastly, export the CDR by clicking on one of the Export icons as shown in Exhibit 5c.

Phone directory tab
Navigate to Servers
Phone directory tab
Click the Gear Icon then Call Logs
Phone directory tab
Click an Export Icon

Conclusion

Congratulations! You have now completed the "How-To How to Export Call Detail Records (CDR)" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.


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Updated on November 15, 2018

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