This article demonstrates step-by-step instructions for Create a New Announcement.
Product Features
Audio Files
Load your own .mp3 recording for a custom playing announcement.
Text to Speech
Use Circuit IDs Text to speech service to play your recording. Simply type in what you would like it to say and select from 20 different unique voices.
Auto Attendant
Use your announcements to play a recorded message for callers who are calling into an IVR or call queue.
Schedule
Use your announcement to play an mp3 file or text to speech to callers during specified hours.
Step-by-Step Instructions
The below table will detail the steps required to accomplish your goals:
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Login
Login to the Management Portal by clicking a sign-on provider or entering your Email Address and Password as shown in Exhibit 1. If you don't have an account, you can sign signup instantly by clicking here.
Now, navigate to Phone >Announcements as shown in Exhibit 2a. Next click the create icon on the top right-hand side of the page as shown in Exhibit 2b.
Now, complete the required fields under the Announcement Info tab, and click the save icon on the top right-hand side of the page as shown in Exhibit 3. For your convenience, a description of each field is given below.
Name
Enter a descriptive name for the Announcement.
License
Select a license from the drop down menu.
Type
Select between tts (text-to-speech) or uploading an mp3 file.
Congratulations! You have now completed the "How-To Create a New Announcement" article and we hope that you have accomplished the goals you set out to achieve. However, if for any reason you may still require assistance with setup, simply login to the Management Portal and submit a support request.
